We are here to reassure you that our flexible refunds, transfers and deferrals policy means you can plan ahead and book races with confidence.
2020 was a year of cancellations and postponements. That expensive flight to Greece. Cancelled. That play you could not wait to see. Cancelled. Unfortunately races have been no exception to this.
The last seven months more races have been cancelled than taken place. As runners ourselves we understand the frustration that comes with this. The disappointment on losing the opportunity to reach your goals, to get that that finish line feeling and that well deserved medal.
Which is why we have been so overjoyed that we have been able to host some epic COVID-safe events for you (with more coming up later in 2021)!
But with the government constantly adjusting their policies to try and keep us all as safe as possible in these unprecedented times, we acknowledge that some may feel insecure in booking their races in advance.
Which is why we want to reassure you that with our flexible refunds, transfers and deferrals policy, you can book with us with confidence. Terms and conditions can be wordy and confusing so we have set out simply what you can expect if your race gets cancelled or you can no longer attend due to illness or restrictions.
So what happens to your race entry if your race gets cancelled due to Coronavirus?
What happens if I have to withdraw due to being ill or cannot attend because my area is in lockdown?
With a vaccine out soon and case numbers going in the right direction, we are hopeful that there will be a lot less cancellations in the next few months and instead a lot more COVID-safe, contact free races. But if your race does get cancelled you can be reassured that your entry is not going anywhere and we will see you at another event in the future.
Thanks for your support – you’re helping us get through these tough times and we can’t wait to be there for you when you get back to the start line.